gbaj Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and gbaj ("gbaj", "we", "us", "our"), the operator of the online gaming platform accessible at gbaj.io. By accessing the gbaj platform, creating an account, making a deposit, or placing any bet, you confirm that you have read these Terms in full and agree to be bound by them.

gbaj operates an online gaming platform designed specifically for players in Bangladesh. The platform offers slots, table games, live dealer games, and specialty games. All games on gbaj use certified random number generators and are subject to independent testing to ensure fairness.

2. Eligibility and Registration

To register and use a gbaj account, you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration.
• You must be a resident of a jurisdiction where online gaming is not prohibited by applicable law.
• You must not be a current employee, contractor, or immediate family member of a gbaj employee or contractor.
• You must not have been previously excluded or banned from the gbaj platform.
• You must provide accurate, complete, and current information during registration.

gbaj reserves the right to request identity verification documents at any time, including but not limited to a national identity card, passport, or proof of address. Failure to provide requested documents within a reasonable timeframe may result in account suspension or closure.

3. Account Management

Each player is permitted to hold one gbaj account only. Opening multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is strictly prohibited. gbaj uses automated systems to detect duplicate accounts and will close any duplicates found, voiding all associated balances and bonuses.

You are solely responsible for maintaining the confidentiality of your gbaj account credentials. You must not share your username or password with any other person. gbaj will never contact you by email, live chat, or any other channel to ask for your password. Any activity carried out using your account credentials — whether authorised by you or not — is your responsibility until you notify gbaj of any suspected unauthorised access.

gbaj reserves the right to suspend or close any account at its sole discretion, including where there is reasonable suspicion of fraud, money laundering, bonus abuse, or any other breach of these Terms. In cases of confirmed fraud or money laundering, gbaj will report the matter to the relevant authorities and cooperate fully with any investigation.

• Account balances are held in Bangladeshi Taka (BDT).
• Accounts that have been inactive for 12 consecutive months may be subject to an inactivity fee of ৳50 per month, applied until the balance reaches zero or the account is reactivated.
• To close your gbaj account voluntarily, contact support at [email protected]. Any remaining balance will be returned to your registered payment method after identity verification.

4. Deposits and Withdrawals

gbaj accepts deposits and processes withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka. The minimum deposit amount is ৳200. The minimum withdrawal amount is ৳500. There is no maximum withdrawal limit for standard accounts, though large withdrawals may be subject to additional verification.

Deposits are credited to your gbaj wallet instantly in most cases. If a deposit does not appear within 15 minutes, contact gbaj support with your transaction reference number. Withdrawals are processed within ten minutes for verified accounts. Processing times may be longer during periods of high demand or where additional verification is required.

• gbaj does not charge any fees on deposits or withdrawals on its side. Your payment provider may apply their own transaction charges.
• Withdrawals can only be made to a payment method that has been used to deposit into your gbaj account. gbaj does not process withdrawals to third-party accounts.
• gbaj reserves the right to request proof of payment method ownership before processing any withdrawal.
• Deposits made using bonus funds or promotional credits are not eligible for direct withdrawal until the applicable wagering requirements have been met.

5. Bonuses and Promotions

gbaj offers bonuses, free spins, cashback, and other promotional rewards to eligible players from time to time. All promotions are subject to specific terms published at the time of the offer, including wagering requirements, minimum deposit thresholds, eligible games, and expiry dates. In the event of any conflict between a promotion's specific terms and these general Terms, the promotion-specific terms take precedence.

• Bonuses are credited to your gbaj bonus wallet and must be wagered the stated number of times before any withdrawal can be requested.
• Wagering contributions vary by game type. Slots typically contribute 100% toward wagering requirements; table games and live dealer games may contribute less. Contribution rates are stated in each promotion's terms.
• gbaj reserves the right to withdraw any bonus offer at any time without prior notice.
• Players who are found to be abusing bonus offers — including through the use of multiple accounts, coordinated betting patterns, or exploitation of software errors — will have their bonuses voided and their accounts reviewed for closure.
• Bonuses expire if not used within the timeframe stated in the promotion. Expired bonus funds are removed from your account automatically.

6. Game Rules and Fair Play

All games available on gbaj use certified random number generators (RNGs) that have been independently tested and verified. The return-to-player (RTP) percentages published on each game page are accurate and reflect the theoretical long-term payout rate of the game. gbaj does not alter RTP settings based on individual player history, bet size, or account status.

In the event of a technical fault, disconnection, or software error during a game round, gbaj will attempt to reconstruct the game state from server logs. If reconstruction is not possible, the affected bet will be voided and the staked amount returned to your gbaj wallet. gbaj's decision on disputed game outcomes is final.

• Players must not use any software, tool, or method designed to gain an unfair advantage over other players or the platform, including but not limited to bots, scripts, or exploit techniques.
• Collusion between players in multiplayer games is strictly prohibited and will result in immediate account closure.
• gbaj reserves the right to void any bet placed in error, including bets placed at incorrect odds due to a technical error.
• Progressive jackpot wins are subject to verification before payment. gbaj may take up to 72 hours to verify and process a jackpot win.

7. Prohibited Conduct

The following actions are strictly prohibited on the gbaj platform and will result in immediate account suspension, balance forfeiture, and potential legal action:

• Providing false or misleading information during registration or verification.
• Using a gbaj account for money laundering or any other illegal financial activity.
• Registering or operating more than one gbaj account.
• Using automated software, bots, or scripts to interact with the gbaj platform.
• Attempting to exploit software bugs, errors, or vulnerabilities for financial gain.
• Engaging in any form of fraud, including chargeback fraud on deposits.
• Sharing your account with another person or allowing a third party to operate your account.
• Threatening, harassing, or abusing gbaj staff or other players.
• Attempting to access gbaj systems or data without authorisation.

8. Intellectual Property

All content on the gbaj platform — including but not limited to the gbaj logo, game graphics, software, text, design elements, and promotional materials — is the intellectual property of gbaj or its licensed content providers. You may not copy, reproduce, distribute, modify, or create derivative works from any gbaj content without prior written permission.

Game content provided by third-party software providers on the gbaj platform remains the intellectual property of those providers. gbaj licenses this content for use on the platform and does not claim ownership of third-party game assets.

9. Limitation of Liability

gbaj provides its platform on an "as is" and "as available" basis. While gbaj makes every effort to ensure the platform is available and functioning correctly at all times, gbaj does not guarantee uninterrupted access or error-free operation.

To the maximum extent permitted by applicable law, gbaj's total liability to you for any claim arising from your use of the platform is limited to the amount you deposited in the 30 days preceding the event giving rise to the claim. gbaj is not liable for:

• Loss of profits, revenue, or anticipated savings.
• Loss of data or corruption of data.
• Indirect, consequential, or special damages of any kind.
• Losses arising from your failure to keep your account credentials secure.
• Losses caused by events outside gbaj's reasonable control, including internet outages, payment provider failures, or force majeure events.

10. Responsible Gaming

gbaj is committed to promoting responsible gaming. The platform provides a full suite of tools to help players manage their gaming activity, including deposit limits, session time reminders, reality checks, cooling-off periods, and self-exclusion. These tools are available to every gbaj player directly from their account settings at no cost.

If you believe your gaming is causing harm to yourself or others, gbaj strongly encourages you to use the self-exclusion tool or contact the gbaj responsible gaming team at [email protected]. gbaj will act on all self-exclusion requests promptly and will not send promotional communications to self-excluded players.

For more information about gbaj's responsible gaming commitment and the tools available to you, visit the Responsible Gaming page.

11. Privacy and Data

gbaj collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By registering a gbaj account, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy.

gbaj uses your data to operate your account, process transactions, verify your identity, comply with legal obligations, and improve the platform. gbaj does not sell your personal data to third parties. For full details of how gbaj handles your data, visit the Privacy Policy page.

12. Amendments to These Terms

gbaj reserves the right to update or amend these Terms at any time. When material changes are made, gbaj will notify registered players by email and display a notice on the platform. The updated Terms will take effect 14 days after notification, or immediately where required by law or to address a security concern.

Your continued use of the gbaj platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must stop using gbaj and may request account closure by contacting support.

13. Governing Law

These Terms are governed by and construed in accordance with the laws applicable to gbaj's operating jurisdiction. Any dispute arising from these Terms or your use of the gbaj platform that cannot be resolved through gbaj's internal complaints process will be subject to the exclusive jurisdiction of the competent courts in gbaj's operating jurisdiction.

gbaj operates an internal complaints process for all player disputes. To raise a complaint, contact gbaj support at [email protected] with full details of your complaint. gbaj will acknowledge all complaints within 24 hours and aim to resolve them within 14 days.

14. Contact gbaj

If you have any questions about these Terms and Conditions, please contact the gbaj team:

• Email: [email protected]
• Live Chat: Available 24/7 from any page on gbaj when logged in.
• FAQ: Visit the gbaj FAQ for instant answers to common questions.